Description of Story Based Communication Skills

INTERACTION

Describes how we use stories to connect with others and communicate.

Modeling    Being aware of ones actions and using them to create lasting impressions in the eyes of others. Employing a variety of analogical techniques to bring an idea or concept alive.

Telling    Relaying a story with authenticity that paints a vivid, engaging picture for listeners.

Selecting    Picking a story that is appropriate to the situation at hand and that clearly communicates concepts, ideas, or feelings.

PROCESS

Describes how we work with experiences to transform them into meaningful and reusable stories.

Indexing    Developing a flexible, vast, mental schema for retrieval of experiences, and knowledge.

Synthesizing    Finding patterns in new experiences and creating connections between them and old ones.

Reflecting    Reviewing experiences with circumspection and extracting knowledge from them.

THE CORE

Describes how we open ourselves to be aware and sensitive to stories.

Eliciting    Asking questions and finding ways to pull stories from others.

Listening    Absorbing stories and invoking the imagination to enter them in a fundamental and deep way.

Observing    Practicing mindfulness to become aware of the stories implicit in others’ words and actions.