| Stories are used to: | Stories have the following effects: |
| 1. Empower a speaker | Entertain |
| 2. Create an environment | Create trust and openness between yourself and others |
| 3. Bind and bond individuals | Elicit stories from others |
| 4. Engage our minds in active listening | Listen actively in order to: Understand context and perspective Identify the root cause of a problem Uncover resistance and hidden agendas |
| 5. Negotiate differences | Shift perspectives in order to: See each other Experience empathy Enter new frames of reference Hold diverse points of view |
| 6. Encode information | Become aware of operating biases and values |
| 7. Act as tools for thinking | Create a working metaphor to illuminate an opinion, rationale, vision, or decision. |
| 8. Serve as weapons | Establish connections between different ideas and concepts to support an opinion or decision |
| 9. Bring about healing | Think outside the box to generate creative solutions and breakthroughs. |